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TrackSEND

Visual timetable for SEND families

Know what's happening now.
Know what comes next.

TrackSEND turns your family's week into a calm, visual timetable your child can follow at a glance β€” with clear transitions, routines and location awareness for the adults around them.

Available by invitation. Works on a tablet, laptop or phone you already have.

Example of the TrackSEND home screen at 16:00. Now: Snack and quiet time, until 16:10. Next: Swimming at 16:45. Leave in 20 minutes.

Hi Sam

16:00

Tuesday 10 March

How it works

Set it up once. Let the day explain itself.

  1. Step 1: Build the week

    Add activities, routines and reminders once. They repeat each week, and one-off changes stay one-off.

  2. Step 2: Put it on a screen at home

    Open a private link on a tablet or spare laptop. It shows what is happening now and what comes next, all day.

  3. Step 3: Share access for a shift

    Send a carer or relative a link that works only for the time you choose, then ends on its own.

  4. Step 4: Follow the day

    Now and Next move on by themselves. Location, if you use it, is compared with where the timetable expects everyone to be.

Features

Everything the day needs, and nothing it doesn't.

TrackSEND keeps to one job: helping a child understand their day, and helping the adults around them keep it on track.

  • Visual timetable

    A real week view with pictures, times and a clear marker for today and right now.

  • Now & Next

    Two large cards: what is happening now with the time left, and what is coming up.

  • Transitions

    Get ready, leave and start times, who is taking and collecting, and what to bring.

  • Routines

    Morning and bedtime steps sit in the same timeline as everything else β€” not a separate chores app.

  • Change requests

    Your child can ask for a change in their own words. Nothing changes until you approve it.

  • Temporary carer access

    A private link for a shift that shows what the carer needs and stops working when it ends.

  • Family location

    Location from family phones you set up, shown on a map for the parents.

  • Expected location

    Each activity can have a place, so TrackSEND knows where the timetable expects you to be.

  • Explainable status

    Every status comes with its reasons in plain English, so you can judge it for yourself.

For families

Made to stay visible.

Leave TrackSEND open on a screen in the kitchen or hallway. It keeps itself up to date through the day, so your child can check what is happening without having to ask.

  • No specialist display needed. A tablet, an old laptop or any screen with a web browser will do.
  • Four display styles β€” Calm, Visual, High contrast and Evening β€” chosen for each child.
  • Large text and big buttons, and no parent controls on the child's screen.
  • Keeps going if the internet drops. It shows the last timetable and says when it was updated.
CalmSoft colours, very little decoration, no movement.
VisualBigger pictures and stronger card shapes.
High contrastStrongest contrast and heavy outlines for easy reading.
EveningDark, warm and less bright β€” for later in the day.

Location

Where the schedule meets the real world.

Activities can have a place. When a family phone shares its location, TrackSEND compares it with where the timetable expects you to be β€” and explains what it sees.

Where expected

NormalStatus score 0 / 100

Sam: At the expected place Β· Swimming

  • At Leisure centre (within 200 m)
  • Swimming started 20 min ago
  • Location updated 1 min ago (Β±12 m)

Outside the expected place

ConcernStatus score 55 / 100

Sam: Not at the expected place Β· Swimming

  • Swimming started 20 min ago
  • Currently 1.4 miles from Leisure centre
  • Location updated 2 min ago (Β±15 m)

Location not recent

Location unknown

Sam: Location unknown Β· Swimming

  • Last location update was 40 min ago
  • Swimming started 20 min ago
  • Last known position was 1.4 miles from Leisure centre
  • This is uncertainty, not a sign that anything is wrong

No signal is not β€œmissing”.

Phones go quiet in buildings, tunnels and flat batteries. When a location is out of date TrackSEND says so β€” it never shows old location as live, and it never raises the alarm just because a phone stopped reporting.

Only phones you set up

Location comes only from phones the family has connected. Each phone can stop sharing at any time, and parents can switch a phone off from TrackSEND.

An aid, not an alarm

TrackSEND helps you notice when the day is not going to plan. It is not an emergency service and does not replace supervision.

Carers

Access that ends when the shift does.

Give a carer, relative or support worker a private link for their shift. No account and no app to install β€” they open the link, and it shows what they need for that time.

  • You choose when the link starts and ends. Outside that time it simply does not work.
  • You choose what it shows β€” for example the timetable without current location.
  • End it early at any time, from your phone.
  • Opening a link is recorded in your activity log.

Child requests

Your child can ask. You decide.

From the home screen your child can type β€” or say β€” what they would like to change. TrackSEND suggests what that would mean for the timetable.

  • Approve the suggested change, change it first, or decline with a kind note.
  • The timetable stays exactly as it is until you approve.
  • Your child sees the answer on their screen.

Trust and privacy

Private by design, for a very personal kind of information.

A child's routine and whereabouts deserve care. These are the choices TrackSEND makes today.

  • Invitation only

    There is no public sign-up. Every family is set up personally, and requests to join are read by a person.

  • Links that expire

    Carer and home-screen links can be time-limited and switched off at any moment. Links cannot be guessed.

  • Location kept briefly

    Raw location history is deleted automatically after 30 days. Carers see current location only β€” never history.

  • An activity log

    Important actions, such as sharing access or changing the timetable, are recorded where you can review them.

  • Stored in the UK

    Your timetable and location data are stored in a London data centre.

  • No adverts, no tracking

    No advertising, no analytics cookies, and your data is never sold.

Read the privacy notice.

Would TrackSEND help your family?

Tell us a little about who would use it. We read every request and will get back to you.